jl1818 Privacy Policy

This Privacy Policy ("Policy") describes how jl1818 ("jl1818," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of users ("you," "your," or "Player") who access or use the jl1818 online gaming platform available at jl1818.app and any associated mobile interfaces (collectively, the "Platform").

jl1818 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC) of the Philippines.

By registering an account on jl1818, making a deposit, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, please discontinue your use of the Platform and contact our support team to close your account.

This Policy should be read together with our Terms and Conditions and our Responsible Gaming Policy, both of which are available on the jl1818 Platform.

jl1818 collects personal data from you in several ways: directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification.
• Date of birth (used to verify that you meet the mandatory 21+ age requirement under Philippine gaming regulations).
• Residential address, including barangay, city or municipality, province, and postal code.
• Email address and mobile phone number.
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

• Copies of government-issued photo identification documents, such as a Philippine National ID, passport, driver's license, SSS ID, GSIS ID, or PRC ID.
• Proof of address documents, such as utility bills or bank statements issued within the last three months.
• Selfie photographs or video verification footage where required for enhanced KYC procedures.
• Tax Identification Number (TIN) where required for regulatory reporting purposes.

2.3 Financial & Transaction Data

• GCash account number, PayMaya account details, or bank account information (BPI, BDO, Metrobank, or other Philippine banks) used for deposits and withdrawals.
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method references.
• Wagering history, game participation records, and account balance information.

2.4 Technical & Usage Data

• IP address, device type, operating system, browser type and version.
• Pages visited on the Platform, time spent on each page, links clicked, and navigation paths.
• Session duration, login timestamps, and logout timestamps.
• Geolocation data (country and region level) derived from your IP address.

2.5 Communications Data

• Records of your communications with jl1818 customer support, including live chat transcripts, email correspondence, and any attachments you provide.
• Survey responses, feedback submissions, and promotional opt-in preferences.

jl1818 uses the personal data we collect for the following purposes:

jl1818 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by applicable Philippine law.

Under the Philippine Data Privacy Act of 2012, jl1818 must have a lawful basis for processing your personal data. The legal bases on which jl1818 relies are as follows:

• Contractual Necessity: Processing is necessary for the performance of our contract with you — specifically, to provide you with access to the jl1818 Platform, process your transactions, and deliver the gaming services you have requested.
• Legal Obligation: Processing is necessary for jl1818 to comply with its legal obligations under Philippine law, including anti-money laundering (AML) obligations under Republic Act No. 9160 (as amended), PAGCOR regulatory requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for jl1818's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and improving the quality of our services — provided that such interests are not overridden by your rights and interests.
• Consent: For certain processing activities — such as sending you marketing communications or using non-essential cookies — jl1818 relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

jl1818 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other Philippine payment processors, for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations.
• Identity Verification Providers: Third-party KYC and identity verification service providers who assist jl1818 in verifying the identity and age of players in compliance with regulatory requirements.
• Game Software Providers: Licensed game developers and studios whose games are available on the jl1818 Platform. These providers may receive limited technical data necessary to deliver their games to you.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where jl1818 is required by law to disclose your information.
• Law Enforcement: Philippine law enforcement agencies, where jl1818 is required or permitted by law to disclose your information in connection with the investigation or prosecution of criminal activity.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jl1818, subject to strict confidentiality obligations.

jl1818 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. The types of cookies we use are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as secure login sessions, account authentication, and fraud prevention. These cookies cannot be disabled without significantly impairing your ability to use jl1818.
• Performance & Analytics Cookies: These cookies collect anonymized information about how players use the Platform — such as which pages are visited most frequently and whether error messages are received — to help jl1818 improve the Platform's performance and user experience.
• Functional Cookies: These cookies allow the Platform to remember your preferences, such as your preferred language, display settings, and whether you have previously accepted our cookie notice.
• Marketing & Targeting Cookies: With your consent, jl1818 may use cookies to deliver promotional content that is relevant to your interests. You may withdraw your consent to marketing cookies at any time through your browser settings.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the jl1818 Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

jl1818 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. Our general data retention periods are as follows:

• Account & KYC Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act and applicable tax regulations.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, or longer if the records are relevant to an ongoing dispute or legal proceeding.
• Technical & Usage Data: Retained for up to twelve (12) months in identifiable form, after which it may be retained in anonymized and aggregated form for analytical purposes.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, whichever is earlier.

When your personal data is no longer required, jl1818 will securely delete or anonymize it in accordance with our internal data disposal procedures.

jl1818 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the jl1818 Platform.
• Encryption at rest for all sensitive personal data stored in jl1818's databases.
• Role-based access controls ensuring that only authorized jl1818 personnel can access personal data, and only to the extent necessary for their specific job functions.
• Regular security vulnerability assessments and penetration testing of the Platform's infrastructure.
• Multi-factor authentication options for player accounts to reduce the risk of unauthorized access.
• Comprehensive staff training on data protection obligations and security best practices.

While jl1818 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You also play an important role in keeping your data safe — please use a strong, unique password for your jl1818 account and never share your login credentials with anyone.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jl1818:

• Right to Be Informed: You have the right to be informed about how jl1818 collects and processes your personal data. This Privacy Policy is our primary means of fulfilling this obligation.
• Right of Access: You have the right to request a copy of the personal data that jl1818 holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request that jl1818 correct any inaccurate or incomplete personal data we hold about you. You can update many of your account details directly through your jl1818 account settings.
• Right to Erasure: You have the right to request that jl1818 delete your personal data where it is no longer necessary for the purposes for which it was collected, subject to jl1818's legal retention obligations.
• Right to Object: You have the right to object to jl1818's processing of your personal data where that processing is based on legitimate interests or for direct marketing purposes.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that jl1818 transmit that data to another data controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that jl1818 has processed your personal data in violation of the Data Privacy Act.

Please note that certain rights may be subject to limitations where jl1818 is required to retain or process your data to comply with a legal obligation, to establish, exercise, or defend legal claims, or where the exercise of your rights would adversely affect the rights and freedoms of others.

The jl1818 Platform is strictly intended for adults who are 21 years of age or older, in accordance with Philippine gaming regulations. jl1818 does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, jl1818 takes active steps to verify the age of all players. Any account found to have been registered by a person under 21 years of age will be immediately and permanently closed, all funds will be returned to the original payment source, and any winnings generated will be forfeited.

jl1818 primarily stores and processes your personal data within the Republic of the Philippines. However, in certain circumstances — for example, where jl1818 uses cloud-based infrastructure or engages third-party service providers whose servers are located outside the Philippines — your personal data may be transferred to and processed in countries other than the Philippines.

Where such international transfers occur, jl1818 will ensure that appropriate safeguards are in place to protect your personal data, including:

• Transferring data only to countries that have been assessed as providing an adequate level of data protection.
• Implementing contractual clauses approved by the National Privacy Commission that bind the recipient to protect your data to the same standard as required under Philippine law.
• Conducting transfer impact assessments where required to ensure that your rights are not undermined by the laws of the destination country.

By using the jl1818 Platform, you acknowledge and consent to the transfer of your personal data outside the Philippines where necessary for the purposes described in this Policy, subject to the safeguards described above.

jl1818 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made to this Policy, jl1818 will:

• Update the "Last Updated" date at the top of this page.
• Post a prominent notice on the jl1818 Platform informing players of the changes.
• Where practicable and where the changes materially affect your rights, send a notification to the email address registered to your account.

Your continued use of the jl1818 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. If you do not agree with the changes, you must cease using the Platform and contact our support team to close your account.

We encourage you to review this Privacy Policy periodically to stay informed about how jl1818 is protecting your personal data.

jl1818 has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or jl1818's data processing practices, please contact our DPO through any of the following channels:

• Privacy Email: [email protected] — For all data subject requests, privacy complaints, and DPO correspondence.
• General Support Email: [email protected] — For general account and platform queries.
• Live Chat: Available 24/7 directly through the jl1818 Platform for immediate assistance.

jl1818 will acknowledge receipt of all privacy-related correspondence within 48 hours and will provide a substantive response within thirty (30) days, in accordance with the requirements of the Philippine Data Privacy Act.